Warranty

Our bikes bikes are sold with the following warranty:

Frames – 2 years from the date of purchase. Azione forks, parts and components (except consumables such as tires and tubes), paint and decals 1 year. Carbon wheels are covered for1 year from purchase and are subject to our care reccomendations found in our FAQ pages.  This warranty applies to Azione branded products. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

This Warranty Does Not Cover:

Normal wear and tear; Improper assembly; Improper follow-up maintenance; Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold; Damage or failure due to accident, misuse, abuse, or neglect; Labour charges and renovation of paint finish for part replacement or changeover.

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original owner, and is not transferable. This warranty applies only to Azione bicycles purchased from ourselves or through an authorised dealer. 

 Azione Carbon Cycles is not responsible for incidental or consequential damages.  Any claim against this warranty must be made directly to ourselves or through an authorized dealer. Proof of purchase is required. A bicycle must be registered with Azione Carbon Cycles before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.

Replacement Assistance

Carbon fibre is a great material for producing bike frames and parts. However if a carbon part or frame experiences an impact, more expertise is required to determine its integrity than is needed for a comparable metal part. If you impact your bike and the force of the impact is absorbed by a carbon part, we strongly encourage you to replace the part, even if there is no indication of damage. We understand the expense of having to replace a non-warranty damaged bike frame or part. To help with this Azione offers support to obtain a discount on a replacement frame or component in the case of non-warranty damage. 

To get any further assistance on this warranty, Contact Us

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